Question 1

I haven’t received my promotional reward, who do I contact?

Accepted Answer

Please reach out to your home studio’s manager if you are missing a promotional reward.

Question 2

I want to work for OTF DFW. Where and how do I apply?

Accepted Answer

Please select the careers tab to browse current open positions.

Question 3

I am looking for sponsors/vendors for my event, who do I contact to invite OTF DFW?

Accepted Answer

Please email our Marketing Department at marketing@otfdfw.com and we will be in contact.

Question 4

Are the promotions in DFW transferable to any OTF location?

Accepted Answer

Our members can take advantage of any nationally available promotions. We do offer regional-specific promotions that are only valid for locations operated by Maverick Fitness.

Question 5

I am a member of OTF in another region and I visited a Maverick Fitness OTF location. They required a card on file. Will I be charged?

Accepted Answer

All OTF locations nationwide require a cc on file.

Question 6

Do you offer donation workout passes?

Accepted Answer

Yes! We often donate 2-week workout passes to local nonprofits and charities hosting events nearby. Please contact your local studio.

Question 7

How can I contact studio management?

Accepted Answer

All our studios have a text line and a call line. Please refer to the individual studio’s Google Business page.

Question 8

I’m a former employee and need a W2, who can I contact?

Accepted Answer

Please use the Paycom website to obtain your forms. If you need additional assistance please contact Human Resources at: hr@otfdfw.com

Question 9

Do I need to buy a performance monitor?

Accepted Answer

We highly recommend purchasing your own performance monitor so that you can keep track of your progress and performance. Our workouts utilize heart rate as a measurement tool for your workout. You cannot know if you have entered the Orange Zone without one. We offer heart rate monitor rentals per class for a small fee.

Frequently Asked Questions